Track customer satisfaction, understand promoters and detractors, and uncover actionable insights to enhance loyalty and drive growth.
End-to-End Solutions for NPS Monitoring and Growth
Track and measure Net Promoter Score in real time to identify trends in customer satisfaction and loyalty.
Understand your customer base by identifying Promoters, Passives, and Detractors and segmenting feedback for targeted actions.
Benchmark your NPS score against competitors to see how your customer loyalty compares within the industry.
Act on feedback from Detractors to reduce churn and nurture Promoters to create advocates for your brand.
Leverage automated insights and actionable recommendations to optimize the customer experience.
Integrate NPS surveys across email, in-app, SMS, and more to gather customer feedback at every critical touchpoint.
Net Promoter Score (NPS) is a metric that measures customer loyalty by asking how likely customers are to recommend your business to others.
Our NPS Tracker collects survey responses from customers, categorizes them into Promoters, Passives, and Detractors, and generates actionable insights in real time.
You can identify satisfied customers (Promoters), address issues for unhappy ones (Detractors), and improve customer experiences to reduce churn and increase advocacy.
You can gather NPS data through: • Email surveys • SMS campaigns • In-app feedback • Website pop-ups
NPS data is updated in real time, enabling you to monitor scores continuously and respond quickly to customer feedback.
Our tool provides: • Real-time monitoring and reporting • Advanced segmentation of Promoters, Passives, and Detractors • Competitive benchmarking • Actionable recommendations to improve scores
Product teams, marketing leaders, and customer success managers looking to measure customer satisfaction and loyalty over time.
See how we help your team solve today’s biggest challenges.